Maître

Description

Job Summary: We are seeking a talented Maître with leadership qualities to lead the dining room team, ensuring service excellence and supervising all front-of-house operations. Key Highlights: 1. Lead and coordinate the dining room team with a focus on excellence 2. Ensure personalized service and proper organization of the environment 3. Monitor customer satisfaction and propose improvements **We are hiring: Maître** Are you passionate about the art of delighting people and delivering unforgettable experiences? We are looking for a talented **Maître**, with strong leadership skills and keen attention to detail, to lead our dining room team and ensure exceptional service for our guests and customers. **Key Responsibilities:** * Supervise and coordinate the team of waiters, busboys, and front-of-house staff, assigning tasks and ensuring adherence to service standards. * Greet guests and customers, escort them to their tables, and ensure courteous, personalized service. * Maintain proper organization, cleanliness, and ambiance in the dining room and service areas. * Manage reservations, events, and special requests, coordinating closely with the kitchen, bar, and other departments. * Train and guide staff on best practices in service, etiquette, and product knowledge. * Oversee service flow, identifying and resolving potential service issues. * Support cost management and control of supplies related to front-of-house operations. * Monitor customer satisfaction and implement corrective actions when necessary. * Participate in operational meetings and contribute to process and menu improvements. **Requirements:** * Prior experience as a Maître, Head Waiter, or similar role in hospitality or gastronomy. * Knowledge of à la carte, buffet, and event service techniques. * Strong communication skills, professional demeanor, and leadership abilities. * Knowledge of wines and beverages is a plus. * Availability to work flexible hours, including weekends and holidays. **Desired Competencies:** * Leadership and teamwork * Courtesy and empathy * Organization and attention to detail * Agility in decision-making * Results-oriented mindset and customer satisfaction focus **Benefits** * Meal Voucher Card R$300.00 * Attendance Bonus (basic food basket) * Health Insurance (after 3 months) * Pharmacy Benefit Plan (after 3 months) * Dental Plan * Study Grant up to 50% (after 6 months) * SESC Benefit * Life Insurance * Accommodation Discount at Our Hotel Chain * Monthly Team-Building Event * Birthday Day Off * TotalPass * Performance/occupancy Bonus (after 3 months) **How to Apply:** Send your updated resume with **salary expectation** to subgerente@liwehotels.com.br, indicating the position you are applying for in the subject line. Example: “Vacancy – **Maître**”. Employment Type: Permanent CLT Employment Type: Permanent CLT Compensation: R$3.500,00 - R$4.000,00 per month Benefits: * Medical assistance * Life insurance * Meal allowance * Transportation allowance