RELATIONSHIP CONSULTANT

Description

Job Summary: Responsible for in-person and telephone customer service, member management, material control, and liaison with partners. Key Highlights: 1. Comprehensive service to members and administrative management 2. Contract management and after-sales support 3. Material control and financial processes **Responsibilities:** * Provide in-person and telephone service to members, including collection of monthly fees, sales, and plan transfers; * Perform member enrollments and cancellations, manage contract terminations, assist plan collectors, conduct material control, close the cash register, support bank deposits, and receive and dispatch courier packages; * Maintain contact with partners, control expenses, reconcile sold contracts, perform after-sales activities, coordinate orthopedic support leasing and maintenance, and manage receipt and delivery of payment slips, membership cards, and kits. * Working days: Monday through Saturday. **Requirements:** * Experience in administrative routines and customer service. **Benefits:** * Meal allowance per workday via flexible card (possibility to adjust credit between food and meal allowances); * Transportation allowance, with a 6% deduction as stipulated by the CLT; * Partnership with Gympass, providing access to a network of affiliated gyms; * Sou Angelus Plan, offering differentiated discounts at group companies (e.g., medical and dental treatment at Cliniprev) and one free monthly teleconsultation with a general practitioner; * Angeplus Program, offering benefits at medical clinics, entertainment venues, restaurants, health services, and sports facilities; * Pharmacy discounts. * "Refer a Friend" Program, offering bonuses for successful referrals of new employees; **Working Hours:** * Monday to Friday, from 8:00 AM to 6:00 PM; Saturday, from 8:00 AM to 12:00 PM. Want to learn more about what it's like to work here? Follow our employees' experiences on Instagram: **@grupopreversul.** Employment Type: Permanent CLT Compensation: Starting from R$2.025,00 per month Benefits: * Medical assistance * Dental assistance * Food allowance * Meal allowance * Transportation allowance Experience: * Customer Service (Preferred) Work Location: On-site