Administrative IT Assistant

Description

FG Empreendimentos is seeking an **Administrative IT Assistant** to join its Information Technology team. We are looking for an organized, proactive professional with strong internal customer service skills, who can contribute both to user support and to structuring and controlling administrative processes within the IT department. This position is ideal for someone passionate about technology and organization, directly supporting operational and administrative routines in the area. **Responsibilities:** * Provide basic support to internal users regarding computers, printers, access credentials, e\-mails, systems, and corporate tools. * Assist in configuring accounts, calendars, online meetings, and Microsoft 365 tools such as Outlook and Teams. * Support incident ticket management and tracking of requests submitted by the IT team. * Update and organize the inventory of technology equipment and assets, including laptops, desktops, mobile phones, monitors, and peripherals. * Support administrative routines in the department, including spreadsheet controls, procurement, reporting, documentation, contracts, and vendor management. * Support users in utilizing administrative systems, ERP platforms, and internal applications. * Contribute to organizing, tracking, and continuously improving internal IT processes. **Requirements:** * Completed high school education. * Technical or undergraduate studies in Informatics, Administration, Information Technology, or related fields are desirable (ongoing or completed). * Proficiency in Microsoft Office 365, especially Excel, Word, Outlook, and Teams. * Basic knowledge of hardware, networks, printers, operating systems, and user support. * Aptitude for data control, information organization, and process tracking. * Prior experience with ticketing systems is a plus. * Basic knowledge of ERP or administrative systems is a plus. **IMPORTANT INFORMATION!** ***This position is also open to candidates with disabilities (PcDs)*** **Employment Type**: CLT **Work Model**: Fully on\-site position in Balneário Camboriú/SC. **Working Hours**: Monday to Friday, from 8:00 AM to 12:00 PM and from 1:30 PM to 6:00 PM. **Benefits/Facilities \- CLT:** Meal Allowance \- R$ 42.00 per working day (available via Pluxee Brasil card), with no payroll deduction; Transportation Benefit via Viação Praiana (optional, with 6% payroll deduction); Unimed Health Plan \- APS Regional (optional) \- effective after 3 months of employment. The company covers 80% of the employee’s monthly premium (you are responsible for paying 20% of the monthly premium plus co\-payments); Dental Plan \- UniOdonto (optional), R$24.00 per month \- effective after 3 months of employment; Gym partnership with Wave Academy \- discounted membership and partial subsidy from the company; Birthday Day\-off; Complimentary fruits and coffee; Free parking; Uniform and PPEs; Life insurance; PPR \- Profit Sharing Program \- per collective bargaining agreement; * Quinquennial Bonus (a bonus equivalent to one month’s salary every five years of service); Discounts with partner companies; Comprehensive Health Support (HSPW Platform): psychological, nutritional, and financial counseling for employees, with no usage limits; ‍‍‍ FG Housing Program \- Rental housing subject to property availability; FG Space \- Cafeteria with rest area and library; ***If you meet the required qualifications and agree with the job conditions, apply now and join our team!*** * *️ In compliance with the General Data Protection Law (LGPD), resumes are retained for up to 6 months and securely deleted thereafter.*