Job Summary: Support Technician to resolve tickets, diagnose network and connectivity issues, and provide support for computers and operating systems. Key Highlights: 1. Resolve escalated support tickets 2. Diagnose network and connectivity issues 3. Provide support for computers and operating systems A software company is seeking a Support Technician in Blumenau (Center). Usys Tech is a company specialized in technological solutions and innovation. We offer software development and IT consulting services. **Responsibilities:** Resolve support tickets escalated by Level 1 support\. Diagnose network and connectivity issues. Provide computer and operating system support. Configure and troubleshoot corporate email\. Provide remote and on-site customer support. Assist with network infrastructure incidents. Previous experience as a Technical Support Analyst, Support Specialist, Support Technician, or Support Consultant may indicate alignment with some of the activities in this position. High school diploma required. Relevant experience required. **Compensation and Benefits:** * Salary: BRL 3,000.00 * Commissions * Transportation Allowance * Education Assistance **Additional Information:** * Employment Type: Full-time \- On-site * Schedule: Full-time * Working Hours: To be determined.
João Silva
Indeed · HR
João Silva
Indeed · HR
