Description
Job Summary:
The professional will be responsible for operating the checkout and serving customers, following established protocols and standards, scanning merchandise and processing payments.
Key Highlights:
1. Ensure excellence in customer service at the checkout
2. Ensure cash withdrawal and end-of-day checkout closing
3. Contribute to achieving targets of current campaigns
About Us
GTOP Group comprises the brands Rede TOP, ObenCard, and Preceiro Atacadista. Under multi-family management, the group operates 22 Rede TOP stores and 5 Preceiro Atacadista stores, totaling approximately 2,000 employees, 300 checkouts, and 35,000 m² of sales area.
JOB RESPONSIBILITIES
Responsible for operating the checkout and serving customers, adhering to established protocols, rules, standards, and procedures; scanning merchandise and collecting payments; performing cash withdrawals; closing the checkout; and preparing end-of-shift financial reports.
ACTIVITIES TO BE PERFORMED
Ensure excellence in customer service at the checkout by following protocols, rules, standards, and procedures; scanning/weighing products; consulting code tables; checking product labels, scale weight, and system consistency; processing payments; verifying prior authorization when accepting checks and making appropriate notations on the back; and verifying authenticity of cash;
Ensure cash withdrawals during business hours and end-of-day checkout closing, including counting cash, reconciling totals, signing documentation, and submitting it to the Supervisor and/or depositing into a safe or 24-hour cash box—thereby preventing excessive exposed cash and ensuring accurate financial reporting;
Contribute to achieving targets of current campaigns by offering available products and services, identifying missing items, and informing the Supervisor for corrective action;
Help reduce front-end checkout losses through preventive measures—including minimizing bag waste, preventing theft, and promptly returning perishables;
Maintain the workstation and equipment in optimal working and clean condition, and request bags, receipt rolls, and other supplies as needed;
Assist in sorting merchandise for home delivery when required, ensuring optimal packaging;
Support related tasks as needed, such as shelf stocking, checkout stand restocking, pricing and expiry date verification of merchandise, gift wrapping, etc.
Requirements
**Academic qualification:** Completed elementary education
**Additional information:**
100% on-site position
**Work location:** Av. Emanuel Pinto, No. 662, Centro neighborhood, Balneário Piçarras
**Working hours:** 1:00 PM to 3:00 PM and 5:00 PM to 10:20 PM
**Benefits:**
Dental plan
Store purchase discount program
Life insurance
Sales target bonus
Attendance bonus
Health insurance
* Position available for persons with disabilities (PCD)