Internal Sales Representative

Description

Job Summary: You will work as an Internal Sales Representative at a furniture industry distributor, serving customers, preparing proposals, and managing the customer portfolio. Key Highlights: 1. Consultative and personalized customer service 2. Customer portfolio management and retention 3. Continuous development in commercial intelligence A recruitment and selection company is seeking an Internal Sales Representative in Itapema. Rock Jobs is a recruitment platform focused on the music and entertainment sector. It connects professionals and companies within this industry, facilitating talent acquisition in this field. **Responsibilities:** You will work at a furniture industry distributor performing the following functions: Serve customers in-store, via digital channels, and by phone, presenting the product portfolio. Identify customers’ technical and commercial needs, offering appropriate and customized solutions. Prepare commercial proposals and negotiate sales terms, adhering to internal policies. Relationship Management and After-Sales. Monitor order status, delivery deadlines, and potential issues. Maintain active relationships with the customer portfolio, promoting loyalty and repeat purchases. Ensure customer satisfaction in after-sales, taking preventive or corrective action as needed. Portfolio and Process Management. Manage and keep customer portfolio records up to date. Use systems and tools (CRM and ERP) to track activities, orders, and commercial information. Comply with the company’s commercial, ethical, and legal standards and policies. Commercial Intelligence and Development. Stay updated on products, new releases, furniture industry trends, and competitor activities. Participate in training sessions, commercial meetings, and internal development initiatives. Provide updates to management, marketing, and product development teams to support continuous improvement. Occasional Job Duties: Support store and product promotion activities (campaigns, trade fairs, events, or promotions). Cover for or assist colleagues during periods of high demand. Previous experience as an Internal Sales Consultant, Sales Assistant, Internal Sales Representative, or Sales Agent may indicate alignment with some responsibilities of this position. **Desired Qualifications:** **Education:** Completed high school **Experience:** Prior experience required **Compensation and Benefits:** * Salary: BRL 2,300.00 * Commissions * Meal Allowance **Additional Information:** * Employment Type: Permanent — On-site * Schedule: Full-time * Working Hours: Monday to Friday, from 7:42 AM to 12:00 PM and from 1:30 PM to 6:00 PM.