Renner - Store Assistant

Description

Job Summary: We are looking for a Store Assistant to delight customers, focused on sales and purchase completion, ensuring a surprising and satisfying experience. Key Highlights: 1. Focus on customer delight and service 2. Sales execution and purchase completion 3. Sales area organization and product restocking We are seeking a **Store Assistant** to join our outstanding Renner Stores team! The mission of the **Store Assistant** is to place the customer as top priority—both in the sales area and during the purchase completion process—with full commitment to exceeding their needs and delivering effective solutions that surprise and delight them. **Responsibilities and Duties** * Delight customers throughout the sales process by providing timely assistance and support; * Support customers during purchase completion; * Handle cash receipts and perform cash register opening and closing; * Offer financial services such as credit cards and installment plans; * Process returns and exchanges; * Perform daily restocking and organization tasks within the assigned department; * Assist with labeling products—including price tags and item codes—in inventory; * Assist customers in fitting rooms to ensure the best shopping experience; * Organize the sales floor and window displays according to merchandising standards; * Encourage customers exiting the store to share feedback on their service experience via the Encantômetro; * Serve the general public. **Requirements and Qualifications** * Completed high school education; * Passion for customer service; * Availability to work on weekends; * Interest in fashion; * Proficiency with digital tools. **Additional Information** **And what benefits do we offer?** **For your health and well-being:** * Comprehensive medical and hospital plan—including obstetrics—for all hierarchical levels, covering all procedures listed by the National Supplementary Health Agency (ANS – www.ans.gov.br); * Dr. Be (telemedicine, telepsychology, nutritional coaching, and sports coaching), free of charge for employees and dependents; * Dr. Be Pregnancy Program to support pregnant employees and dependents up to week 32; * Wellhub (Gympass) with a Free plan option; * Programs and campaigns designed to promote self-care, health, and well-being for employees and their families (Health in Focus, Oncological Support, Psychosocial Support and Guidance for victims of domestic violence). **To simplify your daily life:** * Transportation allowance; * Restaurant vouchers; * Multi-purpose credit card; * Employee discount of up to 20% on purchases at our Renner, Youcom, Ashua, and Camicado stores. **For flexibility and routine:** * Balance methodology applied with leadership and teams to strengthen communication and recognition, well-being, and work style/tools. **Learn about our SER (Renner S.A. Employees’ Association):** **Founded in 1986, SER promotes and drives initiatives focused on social, cultural, and well-being development.** **Member employees enjoy exclusive services, a discount club, and benefits through over 200 partner companies across education, health, food, leisure, and entertainment. Explore our main partnerships!** * Dental plan; * Life insurance; * Up to 35% discount at pharmacies; * Pet care partnership; * Movie tickets and much more. **People with disabilities are welcome in all our opportunities.** What delights you? Beyond being the country’s largest fashion retailer, we are an Ecosystem where we create the future, innovate, and solve diverse challenges. Every day, we learn something new, develop skills, and enhance talent. Here, we foster a sense of belonging, respect diversity, and operate in an environment where we care for each other. Environmental and social awareness guides all our actions, reflecting our clear commitment to employees, customers, and suppliers. Together, we deliver delight across more than 600 stores in five Brazilian states, plus Argentina and Uruguay. **If what delights you is learning, sharing, and teaching—if what delights you is respect, diversity, and inclusion—this is your place.** **Join our team of 24,000 employees united to delight alongside the brands Renner, Camicado, Youcom, Ashua, Repassa, and Realize.** **So, are you ready to create responsible fashion with us?** **\#WhatDelightsYouDelightsUs**