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Job Summary: This role requires organizing and managing documentation and internal systems while maintaining direct contact with consultants and clients to ensure compliance and meet deadlines. Key Highlights: 1. Open and manage sales in the internal system 2. Maintain direct contact for alignment and process monitoring 3. Ensure deadlines and documentary compliance with clients and partners **We are looking for an Operational Support Analyst to join our teams in Vitória, Salvador, João Pessoa, and the Federal District!** We are a company specializing in real estate financing. Our mission is to guide our clients through their real estate financing journey, anchored on fundamental pillars: process quality, exceptional service for clients and commercial partners, and achieving tangible results. **Responsibilities:** * Open sales in the internal system, ensuring accurate information registration; * Request, receive, and verify documentation from clients and partners; * Maintain direct contact with consultants for information alignment and process monitoring; * Conduct document-related follow-up and collection activities with clients, partners, and consultants, ensuring deadlines and compliance; * Input and organize documentation in the system for submission to analysis; * Update operation statuses in the system and report inconsistencies when identified. **Required Qualifications:** * Reside in Vitória, the Federal District, João Pessoa, or Salvador; * Prior experience in administrative and/or operational routines; * Basic knowledge of Microsoft Office (especially Excel); * Proficiency with systems and digital tools; **Preferred Qualifications:** * Hold the **CA300 certification;** * Experience in administrative and operational areas; * Knowledge of real estate credit. **What We Offer:** * Meal and Food Allowance – Flexible Flash card; * Transportation Allowance; * Health and Dental Plans; * Life Insurance; * Physical Wellness – Gympass; * Birthday Day Off; * Profit Sharing Program (PLR).
