Indeed
RECEPTIONIST - HOTEL ARCO ÍRIS
The receptionist will be responsible for guest service, performing check-in and check-out procedures, providing information, and ensuring courteous, efficient service aligned with the quality standards of Hotel Arco Írís.
**Responsibilities and duties**
* Provide in-person, telephone, and digital channel service;
* Perform guest check-in and check-out;
* Provide information about the hotel, services, and local tourist attractions;
* Make reservations, modifications, and cancellations in the system;
* Monitor guest and visitor entries and exits;
* Receive payments, issue invoices, and organize documents;
* Record and forward requests, complaints, and incidents;
* Maintain organization and proper functioning of the front desk.
**Requirements and qualifications**
* Completed high school education;
* Prior experience in this role is an advantage;
* Basic computer and reservation system knowledge;
* Good communication skills, courtesy, and professional demeanor;
* Organization, responsibility, and proactivity;
* Flexible availability.
The company was founded in 2013 with the goal of connecting companies to people through assertive R&S processes.
Drawing on our experience conducting selection processes, we identified an opportunity to help companies define their direction in other projects within our area of expertise.
Thus, rather than simply suggesting paths and solutions, we believe the best way to deliver results for our clients is to build, day-by-day alongside them, a growth trajectory in the field of people management.
What we believe in: We believe success rests on three pillars—Attitude, Behavior, and Knowledge.
R. Premislau Camerino, 495 - Centro, Itapipoca - CE, 62500-000, Brazil
Itapage
English
