Technical Leader - New Support

Description

Job Summary: We are seeking a Technical Leader to serve as a reference for the support, evolution, and integration of corporate systems, ensuring operational continuity and guiding the team. Key Highlights: 1. Act as a technical reference and focal point for system support and evolution. 2. Ensure stability, performance, and continuity of critical workflows. 3. Guide the team in architectural decisions and best practices. **NEORIS**, now part of **EPAM**, is a Digital Accelerator helping enterprises take their next step toward the future. With over 20 years of experience as digital partners to some of the world’s largest companies, we have more than 4,000 professionals across 11 countries, fostering a multicultural, startup-like culture that champions innovation and continuous learning to deliver high-value solutions for our clients. We believe diversity drives innovation. Therefore, all our opportunities are open to everyone, regardless of gender, race, age, identity, orientation, or condition. **Location:** Centro - RJ **Work Model:** CLT **Employment Format:** On-site **Job Description** We are looking for a Technical Leader to act as a reference for supporting, evolving, and integrating corporate systems related to document validation, digital billing, and institutional presence. This person will be responsible for ensuring operational continuity, providing technical guidance to the team, and supporting improvements and evolutions of existing workflows. **Responsibilities** * Act as a technical reference and focal point for support and evolution of systems under the area’s responsibility. * Ensure stability, performance, and continuity of critical workflows. * Perform technical analysis of incidents and requests, proposing structured solutions. * Guide and accompany the team on architectural decisions, integrations, and best practices. * Support continuous development and improvement of our digital channels and satellite systems. * Participate in the technical definition and governance of the new institutional CMS. * Maintain up-to-date technical documentation and promote standardization. * Interact with business areas and technology vendors, ensuring alignment and delivery quality. * Anticipate technical risks and drive preventive actions. **Requirements** * Bachelor's degree completed in Technology-related fields. * Solid experience in development or support of corporate systems. * Knowledge of integrations (APIs, services, messaging/queues, asynchronous processes). * Experience with content management tools (SharePoint and/or CMSs). * Understanding of workflows and process orchestration. * Hands-on experience with SQL databases (queries, maintenance, performance analysis). * Ability to interpret third-party solutions and perform technical integrations. **Desirable** * Experience implementing or migrating to a CMS. * Experience with digital content governance. * Prior involvement with document validation processes or billing workflows. **We Offer:** * Meal Allowance and Food Allowance: Monthly benefits for food-related expenses, both at home and outside. * Private Pension Plan: Future planning with complementary retirement contributions. * Health Insurance: High-quality medical coverage for you and your legal dependents. * Dental Insurance: Comprehensive dental care with an extensive provider network. * Life Insurance: Protection and security for you and your loved ones. * English/Spanish Classes: Incentives for language learning. * Wellhub: Benefits and discounts at gyms and wellness programs. * Childcare Assistance: Financial support for early childhood education expenses. * Neoris Global Campus: A development platform offering continuous learning and professional growth opportunities. We invite you to get to know us at http://www.neoris.com, Facebook, LinkedIn, Twitter, and Instagram: @NEORIS. #LI-BR1