IT Support Analyst - Belo Horizonte

Description

Job Summary: User support, problem analysis and resolution, software installation and configuration, hardware maintenance, and inventory management. Key Highlights: 1. Comprehensive technical support 2. Preventive hardware maintenance and repairs 3. Server administration and backup solutions **Your responsibilities will include:** * Providing user support by analyzing and resolving issues, installing and configuring software, performing preventive hardware maintenance and repairs, resolving basic network connectivity issues, maintaining an up-to-date hardware inventory, creating and keeping technical procedures updated, logging all support requests and their corresponding solutions in the ticketing system, and installing, configuring, and maintaining workstations. \* Server administration and backup solutions knowledge required * Working hours: 9 AM to 5 PM * Work location: Savassi \- Belo Horizonte / MG Employment type: Full-time, CLT permanent contract Compensation: R$7\.800,00 \- R$12\.000,00 per month Benefits: * Childcare allowance * Education allowance * Meal voucher * Transportation voucher Selection question(s): * Are you currently employed? Experience: * Microsoft Windows Server (Mandatory) * Backup solutions (Preferred) Work location: Remote