Description
**Main Responsibilities:**
* Work with retail ERP systems on inventory, procurement, billing, finance, master data management, and reporting.
* Provide Level 1 operational support (TEF, printers, store internet, and integrations).
* Manage service tickets and follow-up activities.
* Perform data reading and validation (spreadsheets, reports, discrepancies, and information cross-checking).
* Support administrative tasks within the IT department.
**Requirements:**
* Currently enrolled in a Bachelor's or Technical program in Information Technology, Computer Science, Information Systems, Networks, Systems Analysis and Development, or related fields;
* Basic knowledge of computer literacy, hardware, and software;
* Aptitude for technology and learning;
* Good communication and organizational skills.
**Preferred Qualifications:**
* Experience in retail chain/store environments;
* Access governance and system security;
* Proficiency in Microsoft Office suite and intermediate Excel skills;
* Familiarity with omnichannel concepts (ERP + e-commerce + marketplace).
Must reside in Praia Grande.