Description
Job Summary:
Provide customer service including equipment installation, maintenance, and removal, ensuring excellence and customer satisfaction.
Key Highlights:
1. Excellence in customer service
2. Perform installations and maintenance
3. Adhere to company quality standards
**Job Description**:
Directly perform customer service tasks including equipment installation, maintenance, address change, equipment removal, and other related services. The primary objective is to ensure service excellence, customer satisfaction, and high-quality service delivery, following company standards and procedures.
**Responsibilities**:
Perform customer service tasks including installation, maintenance, address change, and equipment removal;
Monitor and report the status of completed services;
Follow company procedures and quality standards;
Participate in training and updates regarding products and services.
**Requirements**:
Completed high school education;
Valid and active driver's license category B;
Flexibility to work during varying hours as required by service needs;
Minimum Education Level: High School (Secondary Education)
Driver's License: B
* Internet package discount
* TotalPass
* Meal voucher or food allowance
* Skello App (e-books and digital books)
* Pharmacy benefit program
* Citizen Company certification
* Telemedicine
* Commuter allowance
* SESI benefit program
* Profit-sharing program
* Life insurance
* Dental care assistance
* Medical assistance (with co-payment)
* University discounts