IT Assistant

Description

Job Summary: We are seeking an IT professional to provide technical support to users, install/configure software, and perform equipment maintenance, with emphasis on proactivity and teamwork. Key Highlights: 1. Technical support and equipment maintenance 2. Focus on organization, proactivity, and problem-solving 3. Opportunity to apply knowledge in systems and networks **Education Requirements:** * Technical or undergraduate degree (in progress or completed) in: o Information Technology o Information Systems o Computer Science o Related fields **Technical Skills:** * User support (help desk / service desk) * Installation and configuration of operating systems (Windows, Linux) * Basic hardware maintenance (computers, printers) * Basic networking (TCP/IP, routers, Wi\-Fi) * Microsoft Office / productivity tools * Basic information security concepts **Main Responsibilities:** * Providing technical assistance and support to users * Installing and configuring software * Performing preventive and corrective equipment maintenance * Managing technical support tickets * Assisting in network and server administration * Documenting procedures **Behavioral Skills:** * Strong communication skills * Organizational skills * Proactivity * Problem-solving ability * Teamwork ⭐ **Preferred Qualifications:** * Prior experience in the field * Familiarity with ticketing tools (e.g., GLPI, ServiceNow) * Knowledge of advanced networking or servers * Technical English Employment Type: Full-time CLT Salary: R$1\.900,00 \- R$2\.400,00 per month Benefits: * Health insurance * Meal allowance * Food voucher * Transportation voucher Selection Questions: * In which city and neighborhood do you reside? * Please provide a valid contact number for calls and WhatsApp. * Do you have experience assembling and maintaining computers? * Do you have networking knowledge? * Do you have advanced Excel skills? * Do you have prior IT experience? * What is your age? Work Location: On-site