Senior Commercial Executive Full\-time Employee Status: Regular Role Type: Roam Department: Customer Service Schedule: Full Time **Company Description** ----------------------- Serasa Experian is the first and largest Datatech in Brazil. A leader in intelligence solutions for risk and opportunity analysis, focusing on credit, authentication and fraud prevention journeys. With cutting-edge technology, innovation and top talent, we turn risk uncertainty into the best decisions, helping individuals achieve their dreams and businesses of all sizes and segments to thrive. We have 22,000 people operating in 32 countries, and every day we invest in new technologies, talented professionals and innovation to help all customers maximize every opportunity. Headquartered in Dublin, Ireland, Experian is listed on the London Stock Exchange (EXPN) and is a constituent of the FTSE 100 index. **Job Description** ------------------- **Job Description** Client Success is the point of contact between the Client and Mova, centralizing communication and relationships, engaging other areas when necessary to respond to the Client. Always guided by the objective of developing healthy, long-term relationships, with attention to ethics and transparency in all interactions. **Responsibilities and duties** * Deeply understand the client's strategy and objectives to anticipate needs, as well as proactively identify business opportunities with the client; * Develop trust and transparency with clients; * Actively serve as the reference point for client operational escalations; * Measure, monitor and drive improvements for the client; * Increase the relevance of the Mova solution to the client. **Qualifications** ------------------ * Previous experience in B2B customer relationship management for large clients, with credit products and financial services; * Experience in acceleration and scalability strategies for credit operations; * Experience in relationship management, CS in SaaS, CaaS, BaaS and similar companies. **Additional Information** -------------------------- Serasa Experian is much more than you imagine. With the purpose of creating a better future by expanding opportunities for individuals and businesses, in Brazil we are over 4,000 people working across various teams and specialties. Here, every skill and diversity complements each other, and you can work on what you love most. We are committed to building an inclusive culture and an environment where people can balance their careers with personal commitments and interests, prioritizing well\-being. We are deeply dedicated to being one of the best and most innovative companies to work for in the country, enabling incredible experiences and careers for our people. Our strong people-first approach is externally recognized through multiple market certifications: we have been awarded by Great Place To Work™ in 24 countries and hold the international Top Employers certification, in addition to being recognized as one of the best companies for young professionals and having a 4.6 rating on Glassdoor. Each recognition shows we are on the right path, continuously providing a better work environment for our talents. **Job Location** ---------------- I'm interested Privacy Policy Cookies Settings