Description
Job Summary:
We are seeking an intern for technical support and customer service, with a focus on developing skills and helping people.
Key Highlights:
1. Opportunity to develop technical and customer service skills
2. Focus on technical support and customer service
3. Growth in the technical field
**Job Description:**
If you love technology, have patience to help people, and want to develop technical and customer service skills, this opportunity is for you.
We seek a committed individual with strong communication skills and interest in learning about technical support and customer service.
**Responsibilities:**
* Customer service (phone, WhatsApp, and internal system)
* Basic technical support (internet, equipment configuration)
* Creating and tracking service tickets
* Assisting in resolving simple technical issues
* Recording customer interactions in the system
**Requirements:**
* Currently enrolled in a technical high school program or undergraduate degree (IT, Networking, Computer Science, or related fields)
* Strong communication skills and patience in customer interactions
* Basic computer and internet knowledge
* Organized and responsible attitude
**Preferred Qualifications:**
* Basic knowledge of networking or technical support
* Experience in customer service
**Internship Stipend and Benefits:**
* Internship stipend: R$600.00
* Transportation allowance: R$150.00
* Opportunity for growth in the technical field
**Location:**
Mococa/SP
Job Type: Internship
Contract Duration: 12 months
Compensation: R$618.48 \- R$750.00 per week
Benefits:
* Transportation allowance
Work Location: On-site