R2T Telecomunicações was founded in 2009 with the goal of exceeding customer expectations through experienced staff, qualified operations, cutting-edge technology, and extensive knowledge in the telecommunications sector. We are a large-sized company from Bahia, headquartered in Salvador, with branches in several northeastern states including Bahia, Ceará, Pernambuco, Alagoas, Sergipe, Piauí, and Maranhão, as well as units located throughout inland Bahia. Fostering an encouraging and supportive environment, R2T strives to ensure employees work together as one family, aiming for customer satisfaction, professional achievements for our team, and corporate recognition. We value diversity, so we want you in our team! All our positions are inclusive. **Responsibilities:** Prepare management reports; Monitor and analyze critical analysis reports from departments; Monitor and generate Quality Management System reports (Occurrences, Events, and Actions); Provide technical support regarding applied Quality tools; Prepare production controls for departments; Manage SOP; Analyze deviations and identify improvement opportunities; Develop and monitor departmental improvement plans; Create reports and dashboards in Excel and Power BI, including specific programming tasks. **Requirements:** Proficiency in advanced Excel, Power BI, and integrated systems; Experience in SOP processes; Experience in PCP; Database knowledge (DBMS: PostgreSQL).