Description: Apply quickly by email: Requirements and qualifications: Behavioral Skills: * Empathy and Courtesy * Clear and Efficient Verbal and Written Communication * Analytical and Diagnostic Ability * Attention to Detail * Focus on Problem Resolution Technical Skills: * Knowledge of Vono Products/Services * Knowledge of Diagnostic and Technical Support (Basic/Intermediate Level) * Experience/Proficiency with Customer Service Tools Benefits: Allowance of R$ 500.00, iFood Club, Happy Hour, Incentive Program, Discount Platform for Sports and Wellness Activities (Wellhub), Gympass, Corporate Mobile Plan with 10GB of Internet, Healthcare Network Platform with Clinics, Laboratories, and Medical Offices (Avus), Virtual Medical Assistance Platform (Starbem) Work schedule: Monday to Friday, from 08:00 to 18:00. Or on a 12x36 shift model. Knowledge: Education: Completed High School 2601010046291900532