Job Summary: We are seeking a professional to provide remote technical support to field teams, with ease in using digital systems and tools. Key Highlights: 1. Remote technical support to field teams 2. Ease of using digital systems and tools 3. Basic knowledge of fiber optic networks (desirable) **Requirements and Qualifications:** - Completed high school education; - Ability to provide remote technical support to field teams; - Ease of using digital systems and tools. **Desirable:** - Basic knowledge of fiber optic networks; - Experience with the IXC Soft system; - Practical experience or knowledge of Internet Service Providers (ISPs). **Work Schedule:** *Monday:* 08:30 \- 12:00 and 13:30 \- 18:00 *Tuesday to Friday:* 08:00 \- 12:00 and 13:00 \- 18:00 **Benefits:** - Meal allowance/food voucher - Transportation allowance/fuel subsidy - Health and dental insurance (after probation period) - Free residential internet after probation period (subject to network availability). Employment Type: Full-time, CLT permanent contract Compensation: R$1\.695,73 \- R$1\.800,00 per month Benefits: * Medical assistance * Dental assistance * Fuel allowance * Internet allowance * Life insurance * Food allowance * Meal allowance * Transportation allowance Work Location: On-site