Description: * Experience handling high-volume operations * Knowledge of regional benefits providers (e.g., Hapvida, Bradesco Flex, etc.); * Knowledge of RPA, automation, or BI tools applied to Benefits; * Experience interacting with insurance operators and brokers; * Employee support delivered with a positive attitude. * Perform activities and routines related to personnel administration to meet the company’s interests, applicable legislation, and contribute to optimizing the employee–employer relationship. * Provide employee support regarding company-provided benefits, addressing their needs through guidance, suggestions, and recommendations in accordance with departmental principles and company guidelines: Administration of health plans (enrollments, cancellations, changes, and co-payments) / Dental plans / Life insurance / Meal vouchers, food vouchers, and transportation vouchers. * Benefits billing processes 2512210202551931807