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**Description** Join our team! If you have a strategic profile, enjoy customer relationship management, market analysis, and turning opportunities into results, this position could be yours! The **Commercial Analyst** will be responsible for planning and executing commercial actions within their area of operation, focusing on prospecting, customer relationship management, and customer retention. They will monitor the market, analyze competitors, identify business opportunities, and assess contribution margins. They will also handle customer service, achievement of commercial targets, data entry into systems, and coordination with the Telesales team, always safeguarding the image and integrity of the Frigosol Group. **Responsibilities and Assignments** Develop plans for commercial actions, implementing activities within the area of operation, with in-depth knowledge of retail, livestock, and slaughterhouse processes, assessing contribution margins and identifying new business opportunities. * Implement commercial actions for the **Frigosol Group** within a specific operational area; * Monitor market activity, understanding competitors and customer needs; * Develop and maintain commercial and institutional relationships; * Safeguard the integrity and image of the **Frigosol Group**; * Deliver outstanding customer service; * Understand portfolio targets per period; * Achieve prospecting and customer acquisition targets; * Report customer-reported anomalies to the area manager; * Ask key questions to understand customer requirements; Capture customer personal information, entering it into the system and forwarding it to telesales. **Requirements and Qualifications** Completed or ongoing undergraduate degree in **Business Administration, Accounting, Economics, or related fields**; Experience in **commercial**, sales, or customer service roles; Knowledge of **retail, livestock, and slaughterhouse** processes; Experience in prospecting, negotiation, and customer portfolio management; Ability to analyze KPIs, results, and margins; Advanced proficiency in commercial systems and Microsoft Office suite.
