We are looking for a **Sales Development Representative (SDR)** to actively prospect and qualify potential customers. The focus of the role is **connecting needs with solutions**: identifying qualified opportunities and ensuring only leads with real potential move forward in the sales funnel, acting as a strategic bridge between marketing and sales. **Main responsibilities** * **Research and mapping**: identify potential customers (individuals and businesses) aligned with the ideal profile. * **Multi-channel outreach**: contact leads via email, phone, WhatsApp, and LinkedIn using a consultative approach. * **Strategic qualification**: apply criteria defined by the sales team to validate opportunities. * **Generating interest**: uncover needs related to Edidesk's services through consultative outreach. * **Scheduling meetings**: arrange qualified meetings for sales consultants. * **CRM management**: record all interactions and keep information updated in the system. * **Metrics analysis**: monitor prospecting KPIs (contacts, response rate, conversion). * **Cross-functional collaboration**: provide continuous feedback on customer profiles and lead quality. * **Continuous development**: participate in training sessions to improve outreach and persuasion techniques. **Requirements** * Minimum experience in sales, prospecting, or customer service * Excellent verbal and written communication skills * Familiarity with CRM tools **What we're looking for** * Consultative mindset and ability to understand customer needs. * Persistence and resilience to maintain high volume outreach. * Organizational skills to manage multiple leads simultaneously. * Ability to quickly build rapport and establish trust. * Analytical thinking for opportunity qualification. * Autonomy and discipline for remote work. * Goal and results orientation. **Preferred qualifications** * Completed or ongoing degree in Business Administration, Marketing, Sales, or related fields * Experience in consultative sales or inside sales. * Knowledge of public notices OR bidding processes. * Experience in startups or technology companies. * Certifications in sales or customer success. * Proficiency in LinkedIn Sales Navigator. **Benefits** * Health insurance * Dental insurance * Home office (100% remote work) * Birthday day off * 1 additional day off per month (on top of vacation) **Job details** * **Work model**: Remote * **Working hours**: 8 hours per day (Monday to Friday) * **Schedule**: 8:00 AM to 6:00 PM with 2 hours lunch break * **Employment type**: CLT