We are looking for a Backup Customer Service Representative to join our team at Provider Soluções Tecnológicas. As part of the team, you will be responsible for ensuring service continuity and supporting primary customer service representatives as needed. This role is essential to maintaining efficiency and quality in customer service. The ideal candidate should have a proactive attitude and the ability to quickly adapt to job demands. Clear and efficient communication is important, as you will need to interact with customers and teams in various situations. Prior experience in customer service is a plus but not mandatory, provided you demonstrate strong communication skills and commitment to your work. Our company values professional development and offers a collaborative and dynamic work environment. You will have the opportunity to learn and grow within a team committed to excellence in service delivery. In addition, we offer competitive benefits and a work environment that promotes well-being and work-life balance. If you are seeking an opportunity to join a dedicated team and become part of a work process that values quality and efficiency, this is the perfect chance for you. Join Provider Soluções Tecnológicas and contribute to our shared success by bringing your expertise and commitment to customer service. Minimum Education Level: High School (Secondary Education) Driver’s License: Class A Personal Vehicle Willingness to Travel * Benefits Club with Partner Companies * Dental Plan * Meal Voucher * Growth Opportunities