Customer Support

Description

Job Summary: We are seeking a communicative and organized professional for customer support, with a focus on customer service, post-contract follow-up, and document organization. Key Highlights: 1. Opportunity to join a proactive and organized customer support team 2. Focus on customer service and operational support for the sales team 3. Professional environment with growth opportunities We are looking for a communicative, organized, and proactive individual to join our customer support team! If you have experience with **consortiums**, enjoy customer service, communicate exceptionally well (especially in writing), and are proficient with spreadsheets, this opportunity may be for you! Your responsibilities will include: * Customer service via WhatsApp, phone, and e\-mail * Post\-contract customer follow\-up * Document organization and verification * Updating and managing information in spreadsheets * Operational support for the sales team * Monitoring customer deadlines and requests * Recording customer interactions and organizing data Requirements: * **Experience with consortiums (mandatory)** * Excellent verbal and written communication skills * Proficiency in spreadsheets (Google Sheets and/or Excel) * Strong organizational skills and attention to detail * Agility and responsibility regarding deadlines * Problem\-solving mindset and professional demeanor Preferred Qualifications: * Prior experience in customer service * Experience in a commercial environment We Offer: * Fixed salary * Performance\-based bonuses * Professional environment with growth opportunities If you are focused, committed, and eager to grow alongside an expanding company, we want to meet you! Employment Type: Full\-time, Permanent CLT Compensation: R$1\.800,00 \- R$2\.500,00 per month Benefits: * Health insurance * Transportation allowance Work Location: On\-site