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Job Summary: Providing technical support to customers and field technicians, performing network analysis, and delivering feedback in a team-oriented environment. Key Highlights: 1. Customer and field technician technical support 2. Conducting network analysis 3. An environment that values good interpersonal relationships and teamwork Technical support for customers and field technicians. **Responsibilities and Duties** Customer service Support for field technicians Network analysis. Feedback to customers **Requirements and Qualifications** Knowledge of computer networks Strong interpersonal skills Teamwork **Additional Information** Bachelor's degree or currently enrolled Completed or ongoing technical course Born from the dream of connecting people—from major urban centers to the most remote locations—Um Telecom came into existence. For over 10 years, connection has been the driving force behind our blue-blooded team, whose faces shine with broad smiles. Our more than 20,000 kilometers of fiber-optic cables span approximately 200 municipalities across Brazil’s Northeast and Southeast regions—and Miami. Yes, we’ve reached the U.S., because we see no barriers and specialize in bridging distances. Our products bring people closer, optimize operations, provide solutions, monitor systems, ensure reliability, and guarantee performance. And every one of these deliverables is made possible by talented, dedicated, and above all—happy—people! Have questions? This is your place. Join Um!
