### **JOB OPENING | Customer Relationship Specialist I** **South Zone – São Paulo (On-site)** If you enjoy helping people, have a problem-solving mindset, and are interested in technology and services, this opportunity is for you! ### **Your mission on the team** Deliver excellent customer service by providing **technical support via voice, chat, and email**, ensuring end-to-end resolution of customer requests with quality, empathy, and agility. ### **Key responsibilities** * Identify customer needs and present clear, objective solutions aligned with product procedures; * Handle diverse technical and operational requests during each interaction; * Record and manage cases in the system, ensuring data accuracy and quality; * Contribute to delivering a positive and solution-oriented customer experience. ### **✅ What we’re looking for** * Minimum age: 18 years old; * Completed high school education; * Intermediate computer skills and proficient typing; * Contact center experience preferred, especially in merchant acquiring; * Technical support experience is a plus; * Easy access to the South Zone. ### **What we offer** * **Salary:** R$ 1.518,00 * **Workload:** 180 hours per month * **Schedule:** 6 days on / 1 day off, with rotating days off (Saturday or Sunday) * **Available shifts:** * 2:20 PM to 8:40 PM * 3:40 PM to 10:00 PM ✨ If you seek **job stability, professional development, and the chance to join a solid, well-established company**, come build your career with us! Minimum Education Level: High School (Secondary Education) * Commercial discounts * Career development plan * Pet care plan * Childcare allowance * Partnership programs * Commuter pass * Dental care plan * Life insurance * Meal voucher * Family health plan