**Job Description** We are looking for a **B2B Field Service Operator** to perform service orders (SO) in the field, including installation, repair, address change and other services, according to the operational procedures defined by the company. If you are a careful professional who delights customers and has a sense of ownership, Brisanet is the place for you! Let's sail towards the future! **\#VemSerBrisanet** **What will your day-to-day look like?** * Experience the organizational identity of the Brisanet Group; * Actively participate in meetings and organizational commitments when requested; * Use individual and collective safety equipment when necessary; * Drive company vehicle when necessary; * Perform other related activities according to area needs and leadership direction; * Keep the vehicle compliant with processes defined by the Fleet department, ensuring its proper functioning; \- Carry out workplace safety procedures, such as APR - Preliminary Risk Analysis and use of PPEs, according to current legislation; * Perform field service SOs, including installation, repair, address change and other services, according to the company's defined operational procedures; * Provide recommendations for additional sales or new sales; * Be responsible for the preservation, maintenance, proper use and custody of resources provided by the company, as well as inspect the environment after service execution, ensuring organization, cleanliness and proper disposal of used materials. **What we are looking for in this opportunity:** * High school diploma; * Geographic knowledge of the city; * Valid CNH "B" driver's license and Defensive Driving certification; * Understanding of telecommunications networks, including communication protocols, network topologies, routing and switching; * Familiarity with technologies such as fiber optics, radio systems, transmission equipment, etc; * Experience in configuration and maintenance of telecommunications equipment; * Skills in using testing and diagnostic equipment, such as spectrum analyzers, power meters, etc. **It will be considered a plus:** * 6 months of experience in the telecommunications field; * Pursuing a Higher Education degree in Computer Networks or related fields; * Relevant certifications: CCNA, MTCNA and/or CFTV; * In-depth understanding of telecommunications networks, including communication protocols, network topologies, routing and switching; * Familiarity with technologies such as 4G, 5G, etc; * Skills in network monitoring tools and management software. **At Brisanet Group you will find:** * Work culture that respects and values people; * Internal events covering diverse topics; * Collaborative environment that values personal and professional development; * Horizontal and vertical environment, meaning you are the protagonist of your career!; * Meals (Headquarters via cafeteria and branches via Alelo); * Co-payment Health Plan; * Dental Plan; * Life Insurance; * WellHub (GymPass); * IVI (Emotional Support Platform); * Childcare Assistance; * PCD Dependent Assistance; * Payroll Deduction Loan (after 6 months); * Discounts of up to 50% on Brisanet Internet and BrisaMusic services; * Up to 60% discounts at Higher Education Institutions.