Call Center Operator

Description

Job Summary: Phone, email, chat, and WhatsApp support for customers, providing quick solutions and guiding them through problem resolution, in an environment that values well-being and professional development. Key Highlights: 1. Join AeC, the market leader in customer relationship management for over 30 years 2. Growth opportunities and career development plan starting from the 3rd month 3. No prior experience required, but experience in customer service is valued **New: Now partnered with Gympass**: Take care of your well-being with access to gyms, studios, and health apps! **Join AeC!** We are market leaders in customer relationship management with over 30 years of experience and, since 2020, certified as one of the best companies to work for. Here, you’ll find growth opportunities and an environment that values employee happiness and well-being. **Career Development Plan at AeC**: At AeC, your development is our priority. Starting from your third month, you can be promoted through our internal opportunities program. In 2024, we promoted over 5\.000 employees. We are a company that embraces diversity and want you to grow with us. With or without experience, join AeC! **Responsibilities**: Phone support to answer questions and provide quick solutions to customers, as well as guiding them step-by-step through problem resolution. Work conducted via email, chat, WhatsApp, voice, and other channels. **Requirements** Must be over 18 years old High school diploma completed Positions available for all shifts (morning, afternoon, and night), part-time schedules, 6x1 or 5x2\. Entry-level positions also available. No prior experience required, but experience in roles such as telemarketing operator, customer service representative, receptionist, call center operator, customer service analyst, customer support agent, consultant, collections agent, active or passive customer service representative, salesperson, SAC, sales, teleoperator, interaction expert, operator, etc., is considered advantageous. **Here, you’ll find cutting-edge technology, human warmth, innovation, people, and opportunities.** Job Type: Part-time, CLT (Consolidation of Labor Laws) permanent position Compensation: R$1\.518,00 per month Benefits: * Medical insurance * Dental insurance * Meal allowance * Transportation allowance Selection Question(s): * PROVIDE A VALID EMAIL ADDRESS FOR US TO CONTACT YOU: Format: @(gmail, outlook, yahoo, icloud).com