IT Assistant

Description

Job Summary: Assist in the development and maintenance of systems, resolution of service requests, and implementation of new systems to optimize processes. Key Highlights: 1. Working on systems to resolve internal service requests 2. Assisting in customizing new systems to optimize processes 3. Focus on continuous improvement and innovation CIPALAM is a long-profile rolling company located in the Steel Valley region/MG, manufacturing carbon steel bars and profiles meeting the highest quality standards. Its products are used across various sectors, including Civil Construction and Structural Mechanics. We are committed to continuously improving our services, products, and internal company processes by investing in our employees, equipment, and technology. CIPALAM grows through the strength of its employees, implements environmental preservation initiatives, and supports the surrounding community through social projects. **Come get to know us, learn more about our story, and become part of it.** **Responsibilities and Duties** **What are the main responsibilities of this position?** * Assist in system development, maintenance, and handling internal customer service requests; * Resolve service requests using the system; * Assist in implementing new systems, performing customizations to optimize processes. **Requirements and Qualifications** * Currently pursuing a bachelor's degree in Software Engineering, Computer Engineering, Computer Science, Systems Analysis and Development, or related fields; * Proficiency in Microsoft Office Suite; * Prior experience in this role. **Additional Information** **What benefits does the company offer?** * Co-payment Health Plan; * Transportation Allowance; * Meal Card; * On-site Restaurant; * Life Insurance; * Profit and Results Sharing Program; * Vacation Bonus; * School Assistance; * Additional Benefits (pharmacy, club, dental); * Access to Optum **What is the work schedule?** * Monday to Friday, from 7:00 AM to 5:00 PM\. **What are the next steps?** After applying for this position, leave it with us! We will screen resumes, and candidates matching the profile will be contacted by our HR team for an interview. Please keep your phone handy, as we will contact you via phone call or WhatsApp. **\#jeitodesercipalam \#inovaçãocipalam \#cipalam** We are an authentic Minas Gerais-based company with a heart as big as Brazil. For 40 years, we have served the steel market, delivering high-quality products and strong relationships to our customers. Our values embody the CIPALAM Way of Being, placing people at the core of our business — acting autonomously, safely, and with integrity. Customer focus is our business, always prioritizing sustainability. Working at CIPALAM means participating in building a company that dreams of making a difference in the steel market. We seek professionals eager to make history and contribute to sustaining a company committed to its people and customers. We uphold and actively realize our core value — ENGAGED, RECOGNIZED, AND RESPECTED PEOPLE. **Come get to know us, learn more about our story, and become part of it.**