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Job Summary: We are seeking an IT professional to join an exceptional team, develop and maintain systems, provide technical support, and contribute to innovation in a dynamic environment. Key Highlights: 1. Dynamic work environment with continuous learning opportunities 2. Focus on innovation and constant challenges to advance your career 3. Creative collaboration within an exceptional team with mutual support Citizen Experience is looking for an IT professional to join our team. Here, we are part of an Exceptional Team where we support each other, respect one another, contribute meaningfully, motivate ourselves, and collaborate creatively — this is how the best ideas emerge. If you are seeking to accelerate your career in an environment full of opportunities — where acceleration means not only advancing in roles and responsibilities but also tackling constant challenges — don’t miss this chance! **Responsibilities and Duties** * Develop, maintain, and provide technical support for internal systems and applications. * Assemble, configure, and maintain IT equipment. * Provide technical support to users, ensuring proper use of technological resources. * Analyze technical issues and propose efficient and sustainable solutions. * Contribute to continuous improvement and technological innovation projects. * Collaborate with multidisciplinary teams, ensuring technical and functional alignment. * Monitor performance, quality, and security of solutions under your responsibility. * Conduct inspections and technical oversight of equipment, facilities, and infrastructure. * Support and monitor general maintenance activities, including civil, electrical, hydraulic, and building infrastructure areas. * Ensure compliance with technical standards, safety regulations, and quality requirements in maintenance and operations. **Requirements and Qualifications** * Completed education: Technical Course in Informatics or related fields. * Experience with networks, computer maintenance, and Windows environments. * Knowledge of Windows Server, Active Directory, and support for devices such as printers. * Basic knowledge of building maintenance, including fundamentals of electricity, hydraulics, civil works, and general infrastructure. * Analytical ability to diagnose and resolve problems efficiently and promptly. * Strong communication skills, organization, and ease in providing direct user support. * Proactive profile, capable of supporting and monitoring multidisciplinary technical activities. **Additional Information** **Additional Information:** **Compensation and Work Schedule** * **Salary: To be negotiated** **Work Schedule:** * **Monday to Friday** * **7:30 AM to 5:18 PM** **We offer a comprehensive benefits package designed for your well-being and daily convenience:** **Transportation Allowance** (6% deduction) **Birthday Day Off** – A full day just for you to celebrate however you wish! **Health Insurance Plan** – Co-payment plan; monthly premium for the primary insured covered by the company. **Dental Insurance Plan** – Co-payment plan; monthly premium for the primary insured covered by the company. **Meal/ Food Allowance** – R$ 25.73 per day for meals. **Wellhub** – Take care of your body and mind through gyms and physical activities. **ZenKlub** – Emotional health support. **Life Insurance** – Because your safety and peace of mind matter to us. **Pharmacy Discounts** – Savings on medications and wellness products. **SESC Partnership**. **Work Location: UAI DIAMANTINA –** RUA ANTÔNIO OLINTO, Nº 117–CENTRO–DIAMANTINA/MG–CEP: 39100–000 We are **CiX – Citizen Experience**, a govtech dedicated to transforming access to public services, improving citizens’ lives through innovative solutions, more technology, and greater efficiency. Our goal is to integrate the physical and digital worlds, delivering a seamless experience. Here, we value teamwork, innovation, and commitment to excellence. If you seek a dynamic work environment with continuous learning opportunities and challenging projects, join our team! \#ForPeople
