Internship

Description

Job Summary: Internship position to assist in organizing documents and information related to customer service, while attending to and advising members on products and services. Key Highlights: 1. Assist in organizing documents and information related to customer service. 2. Participate in training and capacity-building programs. 3. Collaborate in preparing reports and feedback. **Description and Responsibilities:** **Working Hours:** 30 hours/week **Level:** Internship **Employment Type:** Internship * Attend to and advise members on the cooperative's products and services. * Record and track member requests and demands. * Assist in organizing documents and information related to customer service. * Participate in training and capacity-building programs offered by the cooperative. * Collaborate with the team in preparing reports and feedback regarding provided services. * Contribute to continuous improvement of member service processes. * Assist in promoting cooperative campaigns and promotions. * Comply with the cooperative's rules and policies. **Requirements:** * Currently enrolled in the 2nd to 4th semester of Administration, Accounting Sciences, or related fields; * Basic knowledge of financial mathematics. * Strong verbal and written communication skills. * Ability to work effectively in a team. * Proactive attitude and willingness to learn. * Intermediate proficiency in Microsoft Office Suite (Word, Excel, PowerPoint). * Availability to intern for 6 hours per day. * **Preferred Qualifications:** * ANBIMA certification * Experience in customer service * Knowledge of financial products and services. **Benefits:** Medical assistance, Day Off, Wellhub (Gympass), Zenklub (health and wellness)