Description
Job Description:
**Requirements:**
* Completed high school education;
* Basic knowledge of Microsoft Office Suite (Word, Excel, and Outlook);
* Strong oral and written communication skills;
* Ability to work effectively in a team;
* Experience with Internet Service Providers / Telecommunications Operators is a plus;
* Training courses in Telecommunications, Networking, IT, or Customer Service are a plus;
**Main Responsibilities:**
* Provide telephone and digital channel support (WhatsApp, e\-mail, etc.);
* Record information and provide customer support;
* Enter information, requests, and follow-ups into the system;
* Open and route technical tickets to responsible teams;
* Assist with administrative tasks within the department;
Benefits:
* Fuel allowance
* Company mobile phone
* Life insurance
* Meal allowance
* Food voucher
* Transportation voucher
Work location: On-site
Benefits:
* Fuel allowance
* Company mobile phone
* Life insurance
* Meal allowance
* Food voucher
* Transportation voucher
Work location: On-site