TECHNICAL ASSISTANT TRAINEE - LORENA / SP

Description

Job Summary: Technical Assistant to support installation, maintenance, and repair of fiber optic systems, ensuring customer satisfaction and continuous service operation. Key Highlights: 1. Assisting with fiber optic installation and maintenance 2. Focus on customer satisfaction and service quality 3. Opportunity for learning and professional development in the field We are seeking a Technical Assistant to join our team. The professional will assist with installations, maintenance, and repairs, ensuring high-quality service and customer satisfaction. This role is critical in guaranteeing that installations are performed satisfactorily and that services contracted by customers operate continuously. The ideal candidate should possess basic knowledge of fiber optic system installation and maintenance, along with a strong desire to learn and grow within this field. * REQUIREMENTS **Reside in Lorena/SP (MANDATORY);** **Possess driver's license category B (MANDATORY);** Completed high school education; Computer literacy; No prior experience required, but it is considered an advantage! * KEY RESPONSIBILITIES Assist in installing fiber optic networks at residences, businesses, and other locations; Assist in performing tests and certifications to ensure proper network functionality; Assist in identifying and repairing faults in fiber optic systems; Assist in configuring related equipment, such as routers and ONTs; Assist in guiding customers on appropriate usage of installed services; Comply with safety regulations and proper use of PPEs; Assist in deactivating services resulting from cancellations; * PREFERRED QUALIFICATIONS Previous experience installing fiber optic systems; Availability to work onsite; Knowledge of FTTH GPON network and equipment installation/repair; * BEHAVIORAL COMPETENCIES Responsible, punctual, and committed to teamwork. * BENEFITS Market-competitive salary; Professional development courses (to help you excel!); Dental plan; Group life insurance; Pharmacy discount program; Wellhub (Gympass); Utilities partnership (water/gas); Free internet access point (400MB); Legal Technical Program; Flexible multi-benefit card: R$500.00\. Join us!