Job Summary: The professional will be responsible for providing technical support to customers via chat, email, and telephone across the entire product line, ensuring customer satisfaction. Key Highlights: 1. Collaborative, diverse, and dynamic environment focused on impactful results 2. Encouragement of professional development, continuous learning, and shared growth 3. Values diversity and encourages applications from diverse groups Join Intelbras as an Inlover! At Intelbras, we are driven by innovation that goes beyond technological advancement: we tackle challenges to create solutions that truly solve real-world problems, delighting customers, partners, and talent alike. Our environment is collaborative, diverse, and dynamic, always focused on delivering results that impact businesses and households. If you seek a workplace that encourages professional development, continuous learning, and shared growth, join us as an Inlover and help build an extraordinary future with us! ✨ We value diversity and encourage applications from People with Disabilities, individuals aged 50+, LGBTQIAPN+, Black people, mothers, and other diverse groups. Everyone is welcome on our team! **About the Opportunity** **Area:** Technical Support **Location:** Santa Rita do Sapucaí, MG **Work Model:** On-site **Your Day-to-Day Responsibilities Will Include:** * Customer support (technical, distributors, end users), providing technical assistance via chat, email, and telephone for the full product portfolio, including configuration, programming, operation, installation, and user inquiries at the national level—aligned with Intelbras’ quality policy and the Brazilian Consumer Protection Code—to ensure customer satisfaction. **What We’re Looking For:** * Completed or ongoing higher education in Electronics, Telecommunications, Networking, or related fields; or completed technical training in Electronics; * 6 months of experience in customer service. **What Would Be a Plus:** * Knowledge of Computer Networks. **What We Offer:** * Meal Allowance; * Dental Plan; * Unimed Health Plan; * Health and wellness promotion programs (psychological support, maternity program, baby gift); * Flexible working hours bank; * Childcare allowance; * Biannual profit-sharing; * Transportation allowance; * Birthday day off; * Gympass; * Life insurance; * Vivo Psychology; * Investment in training and development; * Intelbras Knowledge Portal and Library; * Discount on Intelbras products. And much more! Does this resonate with you? Then don’t hesitate—apply now! We’d love to get to know you! Join one of Brazil’s best companies to work for!