Systems Analyst

Description

Job Summary: The Systems Analyst supports the implementation, configuration, and maintenance of corporate systems, ensuring proper operation and adequate support for internal users. Key Highlights: 1. Support the implementation, configuration, and updating of corporate systems 2. Provide technical support to users and resolve issues 3. Monitor systems and proactively address failures Job Description – Systems Analyst The Systems Analyst is responsible for supporting the implementation, configuration, and maintenance of corporate systems used by the company, ensuring the correct operation of technological tools and adequate support for internal users. The role involves system parameterization, testing, monitoring, and continuous improvement, contributing to process efficiency and cross-departmental integration. Main Responsibilities * Support the implementation, configuration, and updating of corporate systems used by the company. * Perform system parameterizations, adjustments, and improvements according to departmental needs. * Provide technical support to users, identifying, analyzing, and resolving system-related issues. * Record, track, and handle support tickets related to internal systems and applications. * Participate in testing new features, updates, and improvements prior to release for use. * Assist in data validation and monitoring of system integrations when required. * Monitor system operations and proactively identify failures or inconsistencies. * Develop and maintain up-to-date documentation of processes, configurations, and procedures related to systems. * Support basic user training for appropriate use of implemented systems.