Activation Technician | Itajaí

Description

Job Summary: The professional will be responsible for installing and maintaining internet equipment, ensuring customer satisfaction and service quality. Key Highlights: 1. An opportunity for those seeking direct engagement with customers and technology. 2. A company focused on innovation and excellence in customer service. Remember that feeling of customer joy when the doorbell rings and they see the person who will install their internet? The Activation Team consists of these professionals who visit customers to activate new connections and perform necessary maintenance. Additionally, the Activation Team configures equipment and schedules these visits with customers. **This and all other listed positions are open to persons with disabilities (PwD)** **Responsibilities and Duties** * Assist in customer installations; * Assist in maintenance of already-installed equipment at customer sites; * Perform installation and configuration procedures for equipment; * Request materials from the warehouse; * Safeguard company assets; * Use network measurement tools; * Use personal protective equipment (PPE); * Use company software; * Answer telephone calls; * Contact customers via telephone; * Drive company vehicles; * Clean and keep the workplace organized; * Ensure customer satisfaction. * Fill out the service execution application; * Execute network documentation. **Requirements and Qualifications** **Skills:** Teamwork; Flexibility and adaptability to business needs, people, and processes; Efficiency in tasks and courtesy toward customers; Sense of urgency and innovation. **Education:** Completed high school; Technical course in a related field is desirable. **Requirement:** Valid Brazilian driver's license (Category B). **Additional Information** **Work Schedule:** Tuesday to Saturday, 08:00–12:00 and 13:12–18:00 Opportunity for in-person work in the city of Itajaí Since 1997, we have been guided by customer centricity, delivering telecommunications solutions for residential, corporate, and government clients. We embrace an innovative mindset, combining cutting-edge technology with personalized service that truly makes a difference. We were founded in Timbó, Santa Catarina, and evolved through significant transformations: new connections, emerging technologies, and evolving customer and user demands. We expanded our presence across multiple cities in Rio Grande do Sul, Santa Catarina, and Paraná states—always maintaining excellence in service and transparent, honest relationships. In 2021, we won the 5G auction and assumed the mission of deploying this innovative technology to 670 municipalities with up to 30,000 inhabitants by the end of 2029\. This milestone in our history has been accompanied by numerous recognitions from Anatel, including being named “Best Broadband Operator in Southern Brazil” for six consecutive years! We develop solutions for the future of people and generate growth opportunities for those who make things happen! All this through strong collaboration and valuing high performance. Here, you won’t just participate—you’ll co-create the future! Join us in shaping the future! Unifique—simplifying people’s lives since 1997! **All our job opportunities are open to persons with disabilities (PwD)** ### **Benefits for Our Employees** Health Insurance Dental Plan Pharmacy Partnerships Life Insurance Transportation Allowance Meal Allowance Education Assistance Complimentary Internet School Supplies Assistance Baby Bonus PPR – Profit Sharing Program Quinquennial Bonus – Recognition for Years of Service Psychological Support Daycare Assistance Assistance for Children with Disabilities Birthday Gift Uniforms and Equipment Partnership Agreements Service Discounts Unifique