#### **About the position:** We are seeking a professional to assist in organizing and operating daily bakery department routines, contributing to product quality, customer service efficiency, and compliance with internal standards — all to ensure customer satisfaction and optimal department performance. \#Together and United, We Are Better! To maximize our potential, we seek energetic, collaborative, committed individuals who strive for excellence!! Do you identify with this? Apply now! We want to meet you! **JOIN US AND GROW TOGETHER!** #### **Main responsibilities:** * Support the direct supervisor in planning and executing operational routines, ensuring established goals and deadlines are met to guarantee process efficiency and alignment of activities with the company’s strategic objectives; * Assist in inventory and stock control, collaborating on counting, organizing, and storing raw materials; guide implementation of the FIFO method (First Expired, First Out); and ensure organization to prevent waste and maintain proper merchandise flow; * Verify product quality, manufacturing standards (e.g., texture, flavor, appearance), expiration dates, and presentation, ensuring compliance with the company’s food quality and safety standards; * Guide and support the team in technical development, promoting best practices in daily tasks, providing timely feedback, encouraging adherence to internal standards, and strengthening team performance; * Implement actions to control losses and waste: identify products at risk of spoilage; monitor reuse of leftovers or surpluses in subproduct production (e.g., doughs, breads, desserts); and propose preventive actions to leadership — minimizing waste, optimizing raw material usage, and supporting departmental sustainability; * Support the team in executing operational tasks, encouraging collaboration and specific bakery product handling techniques — such as dough shaping, equipment operation, and customer service — to strengthen team performance, improve engagement, and ensure high-quality customer service; * Serve customers by clarifying questions about products, ingredients, and promotions; greeting respectfully; using technical knowledge to answer inquiries; ensuring positive customer relationships, loyalty, and an enjoyable shopping experience; * Guide and supervise the team responsible for packaging and pricing, ensuring prices, traceability, and nutritional labeling on products are updated per guidelines — guaranteeing accurate information for customers and alignment with company policies; * Support shift scheduling, timekeeping control, and submission of training and administrative process information — ensuring activity efficiency and alignment with internal company policies; * Perform other related tasks as required or requested by the direct supervisor. #### **Mandatory requirements:** * Completed high school education #### **Preferred qualifications (advantage):** * Prior experience in this role is desirable; * Knowledge or experience in the bakery sector will be an advantage. #### **Benefits:** * Unimed health plan; * Dental plan; * Cafeteria with coffee; * Baby kit; * Life insurance; * Training programs; * Transportation allowance; * Monthly performance bonus; * Uniform; * University scholarship; * Disciplinary evaluation; * Five-year service award; * Career progression; * Daycare assistance; * Shopping discount program; * Pharmacy discount program; * SESC partnership; * Psychological support; * Telemedicine; * Purchase discounts.
João Silva
Indeed · HR
João Silva
Indeed · HR
