Description
Job Summary:
The professional will be responsible for performing night check-in and check-out, guest service, and supporting front desk operations.
Key Highlights:
1. In-person, telephone, and WhatsApp customer service
2. Support for guest requests during the night shift
3. Ensure organization and smooth operation of the front desk
Hotel seeks a Front Desk Agent in Itajaí (Centro).
**Responsibilities:**
Perform guest check\-in and check\-out during the night shift. Provide in-person, telephone, and WhatsApp customer service. Support guest requests during the night shift. Verify reservations and system entries. Conduct basic cash audit and prepare daily reports. Ensure organization and smooth operation of the front desk during the shift.
Previous experience as a Secretary, Telemarketing Representative, Customer Service Assistant, or Clinic Receptionist may indicate suitability for some of the responsibilities of this position.
High school diploma required. Prior experience required.
**Compensation and Benefits:**
* Salary: Salary range will be disclosed during the interview.
* Benefits will be disclosed during the interview stage.
**Additional Information:**
* Employment Type: Permanent \- On-site.
* Duration: Full-time
* Shift: 7:00 PM to 7:00 AM\. Rotating 12×36\.