Description
The receptionist is responsible for receiving and attending to patients and visitors, providing information, clarifying doubts, and directing them to the appropriate departments. This is a junior-level position requiring strong communication skills, organization, and courtesy.
* Receive and attend to patients and visitors in a courteous and efficient manner
* Provide information about the company, products, and services offered
* Handle telephone calls, transferring calls and taking messages
* Schedule and confirm appointments, meetings, and reservations
* Monitor the flow of people entering and exiting the premises
* Organize and maintain a clean and orderly reception area
* Receive and distribute mail and packages
* Assist with basic administrative tasks, such as completing forms and issuing documents
* Register and monitor the entry of visitors and service providers
* Keep customer and visitor records up to date
* Ensure the safety and well-being of visitors and staff
* Collaborate with other departments as needed