Description
About Us
GTOP is composed of the brands Rede TOP, ObenCard, and Preceiro Atacadista. With multi-family management, the group operates 22 Rede TOP stores and 5 Preceiro Atacadista stores, totaling approximately 2\.000 employees, 300 checkouts, and 35\.000 m² of sales area.
JOB RESPONSIBILITIES
Responsible for monitoring, coordinating, and controlling front-end cashier activities, guiding and clarifying doubts for cashiers and packers regarding their daily tasks, approving transactions, providing necessary materials to the team, organizing meetings, and primarily attending to customers—following established protocols, rules, standards, and procedures—to ensure excellence in service and accuracy in the store’s financial transactions.
KEY ACTIVITIES
Ensure proper execution of front-end cashier operational procedures by guiding and monitoring daily routines, deadlines, and prescribed methods; performing loads on PDVs and scales; checking prices; providing and clarifying information; monitoring cashier discrepancies (cash movements and loss prevention); organizing informative and supportive meetings; and handling diverse customer requests;
Ensure accurate execution of daily cash withdrawals and cash register closings, including physical cash counting and reconciliation with the system, to guarantee accuracy in the store’s financial transactions;
Guarantee and organize customer flow to prevent queues;
Ensure compliance with internal conduct, service, and security policies;
Contribute to reducing front-end cashier losses by proactively minimizing bag waste, potential thefts, and enabling rapid returns of perishable items, etc.;
Manage personnel matters related to shift scheduling, overtime banking, vacations, and other work-hour-related demands—through analysis of managerial reports provided by the HR department and direct guidance to employees;
Promote professional development and team motivation through continuous coaching and feedback, performance monitoring, and technical training;
Provide support and assistance in related activities as needed;
Requirements
**Minimum academic qualification:** Completed high school
**Specific knowledge:** Cashier operations, financial transactions
**Additional information:**
100% on-site position
**Work location:** R. Waldemar Francisco, 434 \- São Cristóvão, Barra Velha \- SC
**Working hours:** 1:00 PM to 3:00 PM and 5:00 PM to 10:20 PM
**Benefits:**
Health insurance plan
Dental insurance plan
Store purchase discount program
Life insurance
Attendance bonus
Sales target bonus
Employee referral bonus
* Position available for persons with disabilities (PCD)