**Mission** Provide exceptional customer service, ensuring that patients' experience at the clinic is comfortable, efficient, and professional. Communicate clearly with patients, providing accurate information about procedure schedules and clinic policies. Collaborate with other staff to ensure a harmonious work environment and a positive patient experience. **Main Responsibilities** * Customer Service: Greet patients courteously and empathetically, creating a welcoming and comfortable atmosphere from the moment they enter the clinic. * Procedure Scheduling: Manage scheduling of nuclear medicine procedures, ensuring patients are attended efficiently and appointments are optimized. * Patient Registration: Accurately and confidentially collect patients' personal and insurance information, ensuring compliance with data privacy regulations. * Guidance and Direction: Provide clear instructions to patients regarding the procedures they will undergo, including pre- and post-procedure instructions, room locations, and any specific requirements. * Internal and External Communication: Serve as a point of contact between patients, medical staff, and other clinic departments, ensuring effective communication and proper coordination of care. **Requirements** * High school diploma; * Technical course in administration or related field; * 6 months of experience in customer service. **Behavioral Skills** * Attention to detail * Organization * Planning **Work Schedule:** Monday to Friday from 9:00 AM to 7:00 PM **Location:** R. Amazonas, 301 - Ribeirão Fresco, Blumenau - SC, 89020-900