TECHNICAL SUPPORT ASSISTANT - Centro - No experience required (Chlitoral)

Description

Job Summary: Technical support assistant responsible for identifying and resolving issues in ERP software, guiding users, and tracking support tickets. Key Highlights: 1. Technical support to ERP software users 2. Identification and resolution of technical and operational issues 3. Guidance on system features and best practices An Information Technology services company is seeking a Technical Support Assistant in Itajaí (Centro). **Responsibilities:** Provide technical support to users regarding ERP software usage. Identify and resolve technical or operational issues within the system. Guide users on system features and best practices for ERP usage. Track support tickets to ensure timely follow-up and user satisfaction. Previous experience as a User Support Assistant, Help Desk Assistant, Junior Support Technician, or Technical Support Analyst may indicate alignment with some responsibilities of this position. High school diploma completed. No experience required. **Compensation and Benefits:** * Salary: Salary range will be disclosed during the interview. * Benefits will be disclosed during the interview stage. **Additional Information:** * Employment Type: Full-time, on-site. * Schedule: Full-time * Working Hours: Monday to Friday, from 08:00 to 18:18.