Support Assistant

Description

Job Summary: Seanet is seeking a Support Assistant to provide customer service, technical support, and network equipment configuration. Key Highlights: 1. Company recognized by GPTW (Great Place to Work) 2. Technical support and customer service 3. Network equipment configuration **Seanet** is a telecommunications leader in the region, with **18 years of history** and continuous growth. We are proud to be among the **Best Companies to Work for in Santa Catarina**, awarded by the **GPTW (Great Place to Work)**. We currently have an opening for a **SUPPORT ASSISTANT** position in **NAVEGANTES/SC**! **Main Responsibilities:** * Customer service via telephone and online chat; * Technical support to resolve connectivity and service functionality issues; * Network equipment configuration; * Field technician support and service activation; * Other duties related to the support area. **What We Expect From You:** * Completed high school education; * Experience in customer service (telephone and chat); **Working Hours:** * Business hours: Monday to Friday, from 8:30 AM to 12:00 PM and from 1:30 PM to 6:00 PM; Saturdays from 8:30 AM to 12:00 PM. **Fixed Salary + Benefits**