Description
Responsibilities: Provide customer support and assistance throughout operations, delivering necessary information and ensuring cargo arrives at its destination in compliance, through cargo tracking and monitoring. Contact customers via phone calls, e\-mails, and WhatsApp to resolve issues and obtain information about goods, aiming to ensure customer satisfaction.
Education: Completed high school or currently pursuing a degree in Administration or Logistics.
Skills: Customer service and telephone support experience, proficiency in Microsoft Office suite, excellent verbal and written communication skills; strong writing ability, pro\-activity, and good teamwork.
Working Hours: 8:00 AM to 6:00 PM, Monday to Friday.
Benefits: Meal Allowance (average R$ 600.00/month); Health Insurance; Dental Insurance; Profit Sharing Program (PLR); Life Insurance; Seniority Bonus; Education Assistance; Day Off; partnership with an online shopping platform offering discounts (camping gear, personal care items, thermal mugs/bottles, and other products).
Note: We do not implement banked hours.
Benefits:
* Medical assistance
* Dental assistance
* Profit sharing
* Life insurance
* Meal allowance
* Transportation allowance
Work Location: On-site