Commercial Assistant

Description

Job Summary: The Commercial Assistant supports real estate sales processes, from customer service to administrative support, ensuring agility and accuracy in information handling. Key Highlights: 1. Full support for real estate sales processes and customer service. 2. Creation of commercial videos and strategic partnership management. 3. Active participation in promotional events and organization of sector-specific information. The **Commercial Assistant** is the professional responsible for supporting real estate sales processes, engaging with customers and providing administrative support to the sales team. Responsibilities include proposal tracking, document organization, contract follow-up, scheduling property visits, and updating internal systems. Additionally, this role directly contributes to enhancing the customer experience and improving sales team performance by ensuring agility, organization, and accuracy in all communicated information. **Responsibilities:** * Production of commercial and institutional videos focused on sales, including construction site monitoring and continuous updates to published content; * Post-sales customer relationship management via online and in-person support, property visit coordination, and comprehensive assistance to ensure a positive experience throughout the entire property acquisition process; * Maintenance and expansion of relationships with real estate agencies and commercial partners, identifying new business opportunities and contributing to the success of real estate launches; * Active participation in events and promotional activities, supporting execution, organization, and promotion of commercial and marketing initiatives; * Organization of sector-related information and documentation control, collaborating closely with the sales team to ensure operational agility, accuracy, and alignment. **Requirements:** * Prior experience in commercial customer service and post-sales activities; * Proficiency in video and visual content creation; * Excellent communication skills and ability to build and maintain long-term relationships; * Proactivity, organizational skills, and autonomy in daily tasks; * Brazilian driver's license (Category B).