Sognare Ambientes Planejados, located in Itapema/SC, is looking for an Assembly Supervisor. **Job Mission:** Ensure excellence in post-sales service, promoting customer satisfaction and loyalty through efficient team management, quick problem resolution, and continuous process improvement, directly contributing to the company's reputation and generating new business opportunities. **Requirements:** * Supervise assembly teams; * Develop strategies to enhance post-sale customer experience; * Handle and resolve more complex customer complaints; * Conduct customer visits; * Conflict resolution skills and ability to deal with dissatisfied customers; * Knowledge of furniture assembly; * Good communication, empathy, and results-oriented mindset; * Perform technical support tasks; **Preferred Qualifications:** * Knowledge of PROMOB software; * Familiarity with the Italínea brand. **Job Details:** Employment type: CLT (Brazilian formal employment contract) Working hours: Monday to Saturday Salary: Fixed salary + bonus Work location: On-site in Itapema/SC Job type: Full-time, Permanent CLT position Pay: BRL 3,000.00 - BRL 9,000.00 per month Selection question(s): * Are you familiar with the Italínea brand? Experience: * PROMOB (Preferred)