Description
Job Summary:
Receptive customer service for authorized technical support, including service order creation, product testing, quotation preparation, and customer support.
Key Highlights:
1. Customer service at authorized technical support centers
2. Comprehensive support for warranty and out-of-warranty cases
3. Responsible for service order creation, testing, and quotations
SAMSUNG AUTHORIZED SERVICE CENTER.
RESPONSIBILITIES: Front-desk service at the service center, service order creation, communicating repair timelines to customers, product testing with customers, providing quotations, and delivering full support for warranty and out-of-warranty service.
WORK SCHEDULE: Monday to Saturday, 1:00 PM to 9:00 PM\. (No work on Sundays).
COMPENSATION (BRL 2,256.75\) \+ BONUS \+ VA \+ VT or FUEL ALLOWANCE.
LOCATION: Shopping Itajaí.
Employment Type: Full-time CLT
Salary: BRL 2,256.75 \- BRL 2,600.00 per month
Benefits:
* Fuel allowance
* Meal voucher
* Transportation voucher
Experience Requirements:
* Customer service (Mandatory)
* Negotiation (Mandatory)
Work Mode: On-site