Job Summary: Professional responsible for managing tickets, updating systems, verifying documents, performing validations, and providing support to the commercial team, ensuring process compliance. Key Highlights: 1. Ticket management and registration operations 2. System and registration data updates 3. Commercial team support via WhatsApp and phone **Description and Responsibilities:** **Schedule:** Monday to Friday, from 8:30 AM to 6:18 PM **Level:** Professional **Employment Type:** Permanent – CLT* Manage tickets and monitor the progress of registration operations, updating statuses and providing feedback. * Create and update users in RBM and CrefazON systems, ensuring complete and accurate information. * Trigger and monitor biometric verification. * Update registration data and correct inconsistencies in RBM and Crefazon systems. * Verify documents and ensure compliance with regulatory requirements (Central Bank of Brazil and energy companies). * Check partner certifications and validate CPFs on official platforms. * Block, unblock, and reset user passwords. * Provide support to the commercial team via WhatsApp and phone, clarifying questions regarding registration and accreditation processes. **Requirements:** High school diploma completed. Proficiency in Microsoft Office. Aptitude for using systems. **Benefits:** Medical assistance, Dental assistance, Gym allowance, Meal voucher, Food voucher, Transportation voucher
João Silva
Indeed · HR
João Silva
Indeed · HR
