Technical Support Specialist - Software

Description

Job Summary: We are seeking professionals for a technical support and implementation position, providing customer service and handling support tickets, under coordination supervision. Key Highlights: 1. Essential hands-on experience in technical support and remote connection 2. Strong focus on customer service and teamwork 3. Good relationship with customers and internal colleagues We are seeking professionals for our technical support and implementation team, providing customer service and handling support tickets, under coordination supervision. Requirements: ***** Must have prior experience in this role ***** - Knowledge of remote connection tools; - Experience in technical support services; - Proactivity; - Ability to work effectively in a team; - Good relationship with customers and internal colleagues; Desirable: Knowledge of tax routines (especially electronic invoice generation and transmission); SQL language proficiency; NF-E, MDF-E, CT-E, ERP. Immediate availability to start. Benefits: * Competitive salary aligned with the role; * Meal allowance; * Transportation allowance; * Health insurance (Unimed); * Excellent work environment; * Fixed working hours; * Life insurance; * Uniform. Please indicate your salary expectations in your resume. Contact: ***** Email preferred ***** Email: contato@agtotal.com.br Employment Type: Full-time CLT Benefits: * Health insurance * Meal allowance * Transportation allowance Education: * Completed high school (preferred) Experience: * Technical support and remote connection experience (preferred) Work Location: On-site