HRPT - IT Technician

Description

Job Summary: The professional will be responsible for configuring, providing support, and performing maintenance on IT systems and equipment, ensuring infrastructure and information security. Key Highlights: 1. Working in a collaborative environment focused on integrity and sustainability. 2. Opportunity to positively impact the lives of thousands of Brazilians. 3. Contributing to dignified reception and humanized healthcare. **Here, we cultivate!** * *Faithful and unrestricted adherence to clinical, operational, and administrative processes* * *Collaboration* * *Daily practice of integrity* * *Integration* * *Culture of sustainability* * *Respect for each individual's way of being and thinking* * *And, above all, caring about people* **Responsibilities and Duties** **Main Activities:** * Configure and provide support for Windows and Linux operating systems, ensuring proper functioning of work environments; * Perform preventive and corrective maintenance on IT equipment such as desktops, notebooks, printers, and network devices; * Diagnose issues in computer networks and implement necessary corrections to restore connectivity; * Create, configure, and manage user accounts, corporate e-mails, and access permissions according to internal security policies; * Monitor IT infrastructure performance, identifying and resolving potential failures or areas requiring improvement; * Ensure all equipment is updated with the latest security patches and antivirus software, in accordance with company policies; * Support the execution of IT projects, such as system upgrades, migrations, and implementation of new technological solutions; * Document all performed activities, maintaining detailed records for auditing and quality control purposes; * Guide users on the correct use of IT resources and promote best practices in information security; * Perform other related tasks. **Requirements and Qualifications** **Required Qualifications:** * Completed high school education; * Technical course in Information Technology. **Desirable:** * Prior experience in corporate or hospital environments; * Basic knowledge of networking (TCP/IP, cabling, router configuration); * Understanding of information security and backup procedures; * Additional IT-related courses; * Basic knowledge of Brazil’s National Health System policy. **Specific Knowledge:** * Experience in hardware maintenance (desktops, notebooks, printers). * Knowledge of Windows and Linux operating systems. * Skills in user support and resolution of software and network issues. * Basic understanding of information security. * Knowledge of computer networks (network configuration and maintenance); * Handling service tickets and recording them in help desk systems. **Additional Information** Meals: Provided at on-site cafeteria. Work schedule: 12 hours on / 36 hours off. Working hours: 9:00 AM to 9:00 PM. ***Applicants must have flexible availability regarding working hours.*** #### **Joining Instituto Social Mais Saúde is more than building a career — it is embracing the opportunity to positively impact the lives of thousands of Brazilians who rely on public healthcare services.** #### ***Our mission goes beyond efficiency and quality; we exist to guarantee dignified reception and humanized care at every stage of the health rehabilitation process. We believe that living healthily is the starting point for dreams, achievements, and happiness.*** #### **If you share this purpose and seek to transform lives, then join our team!**